Providing reliable and accurate information to families is a vital part of our services at Joiner-Anderson Funeral Home and Crematory. Frequently we get questions about funerals and funeral planning and we hope this section of our website will be valuable to you.

What are pre-arrangements and how can they benefit my family and me?
Pre-arrangements are making your wishes and desires known in advance in regard to your funeral arrangements. People who choose to pre-plan feel like they are saving their loved ones the added burden at a time of great emotional stress by taking the time now to make some very important decisions. Pre-arrangements can be as simple as telling us what type of arrangements you want. These plans may include a traditional service and burial, cremation, or direct burial. We also coordinate all arrangements when there is an out-of-town burial.

I would like to make pre-arrangements, but I’m not financially able to pre-pay at this time? What should I do?
You’re on the right track already because you’ve made the important decision to pre-plan your funeral. Your family will appreciate that they will not have to determine the type and cost of your funeral service. Contrary to belief, you don’t have to pay any money when you pre-arrange your services. Some people choose to set up a payment plan based on their budget. We help others organize their personal records so we get a true picture of their life insurance policies and what funds are available. Others elect to pay for the funeral services all at one time. Basically, it is your decision and we strive to work with each family based on its needs.

I made my pre-arrangements at another funeral home. Can I transfer them whether I’ve paid for them or not?
We get this question often and the answer is yes. It’s as simple as contacting us and we will get the paperwork in order for you to sign to make the transfer. You don’t have to contact the other funeral home. We will do everything for you.

I heard that pre-funding can help save money for our family. How does this work?
We choose to place all of our pre-funding with secure and trustworthy insurance companies, Assurant Pre-Need, formerly United Family Life and Forethought Insurace Company. We place your money in an insurance policy. They invest assets for secure, favorable returns. This ensures that we can meet our obligations when they are due--10, 20, 30 or more years into the future. This allows us to guarantee the costs of the funeral in today’s prices and you and your family will never see an increase in the cost of the funeral. Essentially, we are locking in today’s lower prices and you have no worries of increased costs.

What is the average cost of today’s funeral?
A National Funeral Directors Association survey reported that an average funeral costs approximately $6,000. (Cemetery and monument charges are extra.) With this in mind, funeral costs are determined by what type of service you choose and the type of casket and vault you select. Some families choose traditional services, which are held in a church or chapel with a visitation the day before. Other families select cremation. There are several options you have with cremation. You can have a traditional viewing and service or choose a direct cremation, which is less expensive because it doesn’t include any attendant rites or ceremony. Again, it is up to the individual family to determine how much they want to spend on a funeral.

I understand you are a locally owned funeral home. What does local ownership mean to the average consumer?
It means that we as the owners can make decisions based upon the needs and concerns of each individual. We don’t require approval from a corporate hierarchy. Here’s an example. A man recently came to us seeking information about his parents’ funeral arrangements. He informed us he only had a specific amount that would be left in his father’s estate to bury his father and mother. He just needed reassurance from us that the amount, although nominal, would cover dignified funerals for his parents. We didn’t require him to sign anything or pay anything. We gave him our word that we would honor our agreement. The man was relieved because we eased his mind during a difficult time. In this world of big business where consumers often feel there is a lack of personal attention, we know we can make a difference in people’s lives.

I purchased burial insurance through another funeral home. Can I use that insurance at your funeral home?
Yes you can. The insurance policy is owned by the insured; therefore it is transferable to any funeral home.

Is it true that Social Security will pay toward funeral expenses?
The answer to this question varies from individual to individual. For people who qualify, Social Security will pay up to $255. This amount is paid to the family, not the funeral home. It is our policy at our funeral home to file all the necessary documents (death certificates, insurance claim forms, and Social Security notification) for the family and we will assist the family in determining what Social Security will pay.

My husband is a Veteran. What is he entitled to at the time of his death?
When requested by a family, the basic Military Funeral Honors ceremony is conducted for the deceased veteran. It includes the playing of the Taps and the folding and presentation of the United States flag to the veteran’s family. The ceremony is performed by a funeral honors detail consisting of at least two members of the Armed Forces. A bugler may play the Taps or, if a bugler is not available, a recorded version of the Taps will be played. Also, veterans who qualify are entitled to a grave marker supplied by the Department of Veteran Affairs. To establish veteran eligibility, the family needs to provide the DD Form 214 to us. This form is the certificate of release or discharge from active duty. If a family doesn’t have this form, we can obtain it for them.

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